New Claim

Online Warranty

Our online warranty form is designed to help collect the information we need in order to assist you. The more information you can provide the faster our support team will be able to help resolve your issue/s. Any fields you aren't sure about simply leave blank and our support team will get in touch to help.

    Step 1: Tell us about your fan/s

    Please provide some details about your products

    Step 2: Installation details

    Please provide details about your fan's installation and electrician

    Step 3: Describe product issues

    Please indicate which types of issues you're experiencing and provide additional details

    My fan does not run

    My fan is running slow

    My fan is making a noise

    Remote control issue

    Other issue

    Step 4: Your contact details

    Please provide your contact details and address where the fan is installed

    Step 5: Submit your claim

    Please confirm you have read our warranty terms and conditions