Support 1


Local Australian Support

We’re as obsessed with service as we are with fans. Our friendly team is available to assist in any way we can — whether that’s helping you find a new statement piece for your living space or fixing any issues once your new fan’s installed — we’d love to hear from you.

Support 2


Explore our comprehensive warranty options and learn how to get help with your ceiling fan.

Support 3

Talk to us

Our friendly team is available to help with any questions or concerns you may have, so please get in touch.

Support videos

Support 4

How to Clean Your Ceiling Fan

Support 5

How to Set Your Ceiling Fan to Summer or Winter mode

Support 6

How to reprogram your RC9 fanSync remote control

Support 7

How to reprogram your RC4 remote control

Support 8

How to change the battery in your remote control